PRIVACY NOTICE

Hilos Caribe S.A., comercialmente conocido como Hilos Caribe, con domicilio en Distrito de SAN MIGUELITO Corregimiento de RUFINA ALFARO, Calle U, casa: 1229, Urbanización CERRO VIENTO, Ciudad de Panamá, Panamá, es el responsable del uso y protección de sus datos personales.

PRIMARY PURPOSES
We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:

• Respond to contact form messages
• Provision of any requested service
• Shipping of products purchased in this online store

SECONDARY PURPOSES
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better service:

• Marketing or advertising
• Commercial prospecting

PERSONAL DATA COLLECTED
For the purposes outlined in this privacy notice, we may collect your identification and contact information, as well as your purchasing behavior.

DATA TRANSFER
We inform you that your personal data is shared within and outside the country with the following individuals, companies, organizations, or authorities other than us, for the following purposes:

• TropiPay, the company responsible for processing the payment.

ARCO RIGHTS
You have the right to know what personal data we hold about you, what we use it for, and the conditions under which we use it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request that we delete it from our records or databases if you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of your ARCO rights, you must submit the respective request via the same email address from which the petition was sent. Your request will be responded to within a maximum of 20 business days.

DATA COLLECTED BY THE WEBSITE
Our website automatically collects the following data:

• Session identifiers, usernames, and passwords
• User's preferred language
• Region in which the user is located
• Web pages visited by a user
• Searches performed by a user
• Advertising reviewed by a user
• Lists and consumption habits on shopping pages

CONTACT
For more information about this privacy notice, you can contact us at:

Email: hiloscaribe@gmail.com
Website: https://hiloscaribe.com/

Last updated: 17/6/2025